Telegram Channel-Specific Issues

1. Bot Doesn't Reply at All

• Panel → Channels — confirm the Telegram channel is enabled with the correct Bot Token.
• Find the Bot in Telegram and send /start to activate the conversation.
• In groups the Bot only sees /command by default. Disable Privacy Mode in BotFather:
  • /setprivacy → pick your Bot → Disable.

2. Token Invalid / 401

• In BotFather, use /revoke or /token to rotate.
• In Panel → Channels, edit the channel and paste the new Token.

3. Heavy Message Delay

• Telegram sometimes demotes inactive Bots to a slower poll queue; regular use restores the normal rate.
• Confirm the backend isn't stuck: Panel → Brain Logs for recent events.

4. Bot Can't See Group Media / Files

• Privacy Mode is still on — follow step 1 to disable.
• Telegram caps Bot downloads at 20 MB per file; larger fails.

5. Switching to a Different Bot

• Don't edit the existing channel — create a new channel and disable the old one to avoid dual-fire.

6. User Allow List

By default the Bot replies to anyone who messages it. To restrict:

• Panel → Channels → Telegram → Allowed Users, paste Telegram User IDs.
• Get the ID via @userinfobot.