Troubleshooting

When something goes wrong, start here.

Account & Login

• Can't log in / Kicked out after login
• Workspace missing / Can't switch
• Billing & subscription issues

Chat & Tasks

• AI isn't responding
• Task stuck or failed
• AI didn't remember what I said
• File upload failed
• Voice input issues

Channels

• Channel can't send messages
• Telegram channel-specific issues
• Webhook channel not triggering
• Email channel issues
• Google Calendar sync issues
• Local Folder channel (Desktop)

Platform

• Desktop issues
• Mobile app issues
• Browser compatibility
• Devices out of sync
• Notifications not arriving
• Slow / long loading

Quotas & Data

• Plan limit reached
• Data export & deletion

Report a Bug

If none of the above helped, email [email protected] and include:

• When it happened (with timezone)
• Workspace ID (visible in Settings)
• Screenshot of the error
• Red errors from the browser Console (F12 → Console)
• Reproduction steps if you have them