Skip to contentWorkspace Missing / Can't Switch
1. Can't See a Workspace I Should Belong To
- Confirm the email you logged in with matches the invited address (case-insensitive but spelling-exact).
- The inviter never sent the invite, or it expired — ask them to resend via Settings → Members → Invite.
2. Invite Email Link Doesn't Work
- Invite links include a token and expire after 7 days — ask for a new invite.
- If you're logged into another account, sign out first and click the link again.
3. Data Looks Wrong After Switching Workspace
- Chats, tasks and memory are per-workspace — not seeing old data is expected.
- Confirm the workspace dropdown in the top-left actually switched.
4. I Was Kicked Out of a Workspace
- Owners / Admins can remove members in the Members page.
- Removed members no longer see that workspace; their data stays in the workspace (not deleted from your account).
- If you think it was a mistake, contact the workspace Owner.
5. Transfer Ownership
- Settings → Members → click the target member's "⋯" → Transfer Ownership.
- You automatically become Admin after the transfer.
- There's only one Owner per workspace.
6. Delete a Workspace
- Settings → Workspace → Danger Zone → Delete Workspace.
- Owner-only. Recoverable via support within 30 days.
- Billing stops at the same time; prepaid time is not refunded.