Can't Log In / Kicked Out After Login

1. Check Username & Password

• Passwords are case-sensitive; check Caps Lock.
• If forgotten, click "Forgot password" on the login page — a reset email goes to your registered address.
• If the reset email doesn't arrive, check Spam, or wait 5 minutes and try again.

2. Verification Email Didn't Arrive

• You should receive it within 10 minutes of signing up.
• Sender is [email protected] — add it to your safe senders.
• Company email servers may block it; sign up with a personal email instead.

3. Signed Out Immediately After Login

Usually a token expiry or browser cookie issue:

1. Clear cookies and localStorage for panel.dynara.io.
2. Confirm your browser is not blocking third-party cookies (Cognito needs them).
3. Turn off Incognito / Private browsing and try again.
4. Try a different browser (Chrome / Edge / Firefox) to rule out extensions.

4. SSO / Google Login Failure

• Confirm your Google account's email matches your DYNARA account.
• If the popup is blocked, allow popups for panel.dynara.io.

5. Account Disabled

If you see "Account disabled", it may be a terms-of-service violation or overdue payment. Email [email protected].