Notifications Not Arriving

Mobile Push Missing

1. App Notification Permission

iOS: Settings → Notifications → DYNARA → enable "Allow Notifications".
Android: Settings → Apps → DYNARA → Notifications → enable.

2. In-App Notification Settings

DYNARA app → Settings → Notifications — verify each:

Task completed
AI supply request
New channel message
System announcements

3. Quiet Hours

The app has daily Do Not Disturb hours; pushes only come through outside those. Confirm the current time isn't in a DND window.

4. Battery Saver Interference

iOS low-power mode delays push.
Android OEMs (Xiaomi, Huawei, OPPO) have separate "autostart" and "battery whitelist" rules; add DYNARA to the whitelist or background pushes get killed.

5. Signed Out / Kicked

If the system evicts the app's session in the background, pushes stop. Open the app to check whether you need to sign in again.

Email Notifications Missing

Sender is [email protected] — add to contacts or safe list.
Check Spam.
Company mail may be filtered by IT policy; switch to a personal email in account settings.

Desktop Notifications Not Popping

Windows: Settings → System → Notifications — confirm DYNARA is enabled and Focus Assist isn't blocking it.
macOS: System Settings → Notifications → DYNARA → allow, set to Banners or Alerts.
Confirm the Desktop app is still running in the background (tray / menu bar icon is present).