Webhook Channel Not Triggering

1. Hit the Webhook URL With curl

Fastest way to verify:

bash

curl -X POST <your-webhook-url> \
  -H "Content-Type: application/json" \
  -d '{"test":"hello"}'

200 OK — DYNARA receives; the issue is in the source system.
404 — URL typo, or the channel was deleted.
403 — channel disabled, or the workspace hit its chat quota.
429 — rate-limited in a short window; slow down.

2. Source System Sends But AI Doesn't Reply

Panel → Brain Logs — search around the time; confirm payload was received.
If logs show it but there's no reply, the Prompt Template may have rendered to an empty string — check your actually exist in the payload.

3. Prompt Template Variables Not Substituted

Variables use {{path.to.field}} dot notation for nested fields.
Example: payload {"order":{"id":42}} → template {{order.id}} becomes 42.
Missing variables render as empty string (no error).

4. Inspect the Raw Payload

In Brain Logs, click the event to expand the raw payload.
Or temporarily set the Prompt Template to Raw payload: {{.}} so the AI's reply shows the whole body.

5. Rotate URL, Keep Settings

Panel → Channels — the channel editor has "Regenerate URL". The old URL dies immediately; update the source system.

6. Automation Platform Integrations

Zapier / Make / n8n: pick Webhook by URL, POST + JSON body.
Important: send fields as a JSON object — not form-urlencoded (DYNARA expects JSON).